Sign in to FortiCare.
Use an account authorised to view the customer’s registered device. Open the asset or product list and select the serial number.
Your renewals. In focus.
Every device.
One clear view.
Match each serial number to its cover, expiry and possible renewal.
Instant hardware identification · renewal planner
Supported serial prefixes suggest a hardware model instantly. This is not a Fortinet database lookup and does not verify serial validity, ownership, cover or expiry. Confirm the model and entitlement in FortiCare. Catalogue matches are candidates for review, not confirmed renewal eligibility.
Open FortiCare portal ↗Enter your serial.
Identify your hardware, tick the licences you want and send one quote request to our team.
Licences for your hardware.
Catalogue options for the selected model and term. Current cover, region, contract dates and renewal eligibility are checked before we confirm your quote.
Your quote request.
No api needed for a manual check
Verify it at the source.
Read each entitlement.
Copy the exact model, service level and service expiry. Check existing contract SKUs and coverage dates where shown.
Build the renewal request.
Tick the catalogue licences you want, enter your contact details and send one quote enquiry. Our team checks eligibility, final SKUs, price and delivery before confirming.
Reference: Fortinet entitlement guide ↗